" Excellent news on handling the additional slots for existing activities. Thanks for being so responsive and easy to work with." NDCHealth
Setting up and account How do I set-up and EventInterface.com account? How do I set-up and event, project or sale? Do I need to purchase any software to use EventInterface.com? Do I need any special hardware to operate EventInterface.com? Do I have to use your templates or use my own branding for the site? How long does it take before my registration/sale site is live? Can we implement discounts and/or tiered pricing structures? Can we have early-bird discounts? Can we have an event attendee limit? Does EventInterface.com allow for waiting lists? Why do we have to enable cookies? Can I have multiple account administrators using EventInterface.com? Can EventInterface.com be used to provide maps, directions and additional event information to attendees? Can I use EventInterface.com for a free event? We want to use EventInterface.com for merchandise sales, how do we ship items? Can I use EventInterface.com to conduct a survey of my attendees? What type of fundraising projects can EventInterafce.com provide? How do we set-up multi-lingual sites? What products can we not sell using EventInterface.com? What products are OK to be sold on EventInterface.com? Can I cancel my EventInterface.com account at any time? Marketing your events Can I use EventInterface.com to market my events? Managing your account How does EventInterface.com handle ticketed events? Is the EventInterface.com web site secure? I lost my username and/or password. How do I recover it? How do I communicate with EventInterface.com staff? Can I export data from EventInterface.com to my files? How do I track registrants on EventInterface.com? How do I track sales and fundraising projects? How do I communicate with prospective attendees? How do I communicate with people who have already registered for an event? Can I send reminder e-mails to prospects and attendees? How do registrants get to the registration page? How does EventInterface.com manage multiple names per registration? Can I use multiple computers to access EventInterface.com? Can we print nametags using EventInterface.com? Is the information collected on EventInterface.com protected? Processing payments Which credit cards do you accept? Can I accept check payments in addition to credit cards? How do I get paid? Cost How much does using EventInterface.com cost? How does my billing cycle work? For attendees I have lost my confirmation and/or receipt, how do I recover it? How do I cancel a registration? How are refunds handled for purchases? I purchased tickets, how do I get them? Did not find an answer to your question, click here to e-mail us and a Customer Care Specialist will be in touch shortly. Back to top
